FAQS
Frequently Asked Questions
What is Shreenathjiuniverse?
Shreenathjiuniverse is an e-commerce portal, which offers various Vastu Products, Healing Crystals, Dowsing Pendulums & L rods, Sujok & Acupressure Products, Brass & Marble Handicrafts, and Jewelry Items.
Do You Offer COD?
Sorry, We do not offer COD at the Moment but soon it will be live on our website.
What Is Your Delivery Time
Usually in Mumbai, it’s delivered in 2-3Days & Out of Mumbai 3-6Days
What kind of payment method is available at Shreenathjiuniverse?
We are accepting, Netbanking, Credit Card, Debit Card, Wallets, Google Pay, Phonepe, Paytm, UPI, EMI, Pay Later and American Express methods of payment.
Are all Crystals & Stones Genuine & Natural?
We have been dealing in Crystals for the Last 2+ Decades You can Trust our Brand “Plus Value” we will deliver you Good Quality, Natural & Genuine Top Notch AAA Grade Crystals that you won’t find anywhere in India.
How do you make sure the product reaches us Safely?
We use high-quality bubble wraps & 5 ply sturdy boxes that will keep the products safe. We have packaging experience of 1,00,000 orders in the past 2+ decades.
Are there any hidden charges when I make a purchase on Shreenathjiuniverse?
There are no hidden charges when you make a purchase on shreenathjiuniverse. The price you see on the product page is exactly what you pay, it’s inclusive of all the taxes and shipping costs.
Can I trust your payment gateway?
Absolutely Yes, You can trust our payment gateway which is Razorpay & Ccavenue which are the best & trusted payment gateway in India used by many reputed brands.
Can an order be delivered to a foreign country?
Nowadays, we ship only within India but we have an alternative way connect with us on WhatsApp for the solution. Very soon, we start shipping all over the world.
Can I get a discount coupon code?
Yes! We offer a first-time customer discount code. Use “20OFF” to get 20RS off your first order. If you are a repeat customer, make sure you are subscribed when you checkout and we will send promotion discounts every month via email.
| Flat 150Rs off – Order Above Rs 1999 – Coupon Code shreenathjiuniverse150 |
| Flat 300Rs off – Order Above Rs 2999 – Coupon Code shreenathjiuniverse300 |
Tracking shows delivered but I haven’t received the parcel.
Most of the Time Check with your neighbours or Watchman or family members if they have received a parcel on your behalf. If this doesn’t solve the issue, reach out to delhivery.com with the tracking number and raise a request there. If it shows as delivered to the wrong address, we will reship it from our end. Please contact us immediately about the same as we will also escalate the complaint from our end.
Are you products ethically sourced?
Yes our products are ehically sourced from our suppliers in India & Overseas.